GRANDIOSE Hotel & Spa
Cancellation/Amendment Policy: This policy defines how to handle cancellations:
– If cancellation/amendment is made 48 hours prior to your arrival date, no fee will be charged.
– If cancellation/amendment is made within 48 hours, including reservations made within 48 hours of your arrival, 1st night’s room rate and tax will be charged
– In case of no-show, 100% room rate and tax will be charged.
– Early Bird/Long Stay/Last Min/Package Rates are Non – changeable & Non – refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at firstname.lastname@example.org when you receive the refunded amount.